Business Analyst / Product Owner
Hi, we are The Gradient — a human-first design agency for the AI era. At The Gradient, we help companies solve real business challenges by working at the intersection of research, AI, and creativity.
Your role isn’t just about requirements or managing tasks - it’s about shaping product vision, leading discovery, and turning ambiguity into clarity. You’ll work on digital products that often involve AI-driven logic, unpredictable behaviors, and complex system design, helping teams and clients make sense of what’s possible and how to get there.
If you’re energized by shaping early ideas and navigating complex solutions, if you love structured thinking and know how to align a team around what matters — we’d love to meet you!
What you will do
Discovery & Analysis
- Lead client workshops to turn ambiguity into structured product direction
- Define personas, map user journeys, and articulate jobs-to-be-done
- Analyze markets, competitors, and digital product landscapes
- Work on AI-powered products: explore user expectations vs. system capabilities, and define logic around unpredictable or probabilistic outputs
- Translate messy ideas into clear product logic and actionable priorities
Product Documentation
- Write clear and concise PRDs, user stories, and acceptance criteria, including edge cases common in AI-driven systems
- Own the requirements lifecycle: discovery, validation, prioritization, traceability
- Keep the product backlog clean, structured, and aligned with client and team needs
- Maintain and align on a high-level product roadmap, accounting for AI model limitations, iterative learning cycles, and technical dependencies
Team Collaboration
- Work closely with designers, engineers, strategists, partners, AI agents and clients
- Ensure stakeholder alignment through regular syncs and transparent communication
- Implement change/risk management processes where needed
- Lead with clarity and confidence — not just managing tasks, but owning outcomes
What we are looking for
- Have 3.5+ years of experience in roles like Business Analyst, Product Owner or Product Manager roles
- Think like a product owner — balancing business goals, user needs, and delivery
- Know how to bring structure to chaos, drive clarity, and shape product direction
- Have worked on AI-powered products and are comfortable exploring how AI affects user experience, logic, and edge cases
- Communicate clearly in English (Upper-Intermediate+)
- Naturally take ownership and lead the product process, not just follow it
- Work well in agile, fast-changing environments
- Record a short Loom video introducing yourself, your experience, projects, and why you’re excited about this role.
- We want to see how you think, how you structure things, and what kind of product energy you bring.
- Send the Loom link, your portfolio, and CV.
Write us
We are a small group of designers and strategists passionate about behavioral science, business strategy and emerging technologies.
From market research, product strategy, and UX/UI design to AI prompting and API integration, we do whatever it takes to design and launch best-in-class AI-native digital products in Fintech, Healthcare, Retail, and Edtech.